Careers Default
Call Center Team Leader
-Ensure all individuals in the team and the team itself accomplish performance objectives and measures by motivating them to perform better in order to consistently meet/exceed all targets
-Improve and maintains the quality of customer service , sales and data entry by ensuring that reporting and monitoring take place in order
to have effective checks and balances in place
- Motivate the team to work together by creating a sense of creativity and collective responsibilities , in order to achieve common goals
-Establish a clear course of action plan which is designed to achieve long / short-term goals in order to achieve objects
-Encourage and influence the team through a persuasive approach to rectify under performance and drive high performance for the
achievement of a right course of prompt action and discipline
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Customer Service Representative
You will be working in the Customer Service Department, contacting potential and current
customers by telephone. Your job is to try and persuade them to buy Antech’s goods through
Home Delivery Service. You may also carry out market research.
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test
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